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Frequently Asked Questions
Charges will show up as "NOFANS" or "NFEMEDIA CPV# 5962" on your credit card statement.
Yes! We use Stripe to process payments. No payment information is stored on our servers
except what we need to authorize the release of your content!
We use your email only to send you a link to your purchased content, or to
contact you if there is an issue with your purchase. We will never sell
your information to any third party OR share it with the creator.
Yes. Your purchase is completely anonymous. The creator cannot see your name or email address.
The creator decides how long the content is available.
This content is available indefinitely.
Reach out to us at support@nofansapp.com using the email address you purchased with.
We will resolve your issue as soon as possible.
Generally NOFANS does not grant refunds without a valid reason, since the content is digital and can be copied.
However, if you have a valid reason, please reach out to us at support@nofansapp.com
for help. For a more information on our Refund policy, click here.